FAQs
🍬 Frequently Asked Questions – Squishy Bakery 🍬
🎨 Product Info
Q: What are Squishy Bakery squishies made of? Are they safe?
Our squishies are lovingly hand-crafted from high-quality silicone gel, designed to be soft, slow-rise, and oh-so-satisfying to squish. They’re safe for ages 5 and up with adult supervision—but remember, they’re for fun, not food! 🍭
Q: Are your squishies suitable for kids?
Yes! Kids (and kids at heart) adore them! We recommend adult supervision for kids under 5 to ensure safe play. 🎈
Q: How long do your squishies last?
Our squishies are made to bring long-lasting fun and stress relief. Treat them with care—avoid rough play, keep them away from sharp objects, and store them in a clean, dry place when not in use. 🧼
Q: Can I remove my squishy from the packaging?
Definitely! They’re made to be enjoyed. But if you’re collecting them or want to keep them looking pristine, you might want to leave them in their cute bags. 🎁
Q: Are your squishies scented?
Yes! Most of Our squishies have a delightful, light marshmallow scent to add to the sensory fun. 🍬 Just imagine the sweet aroma of marshmallows with every squish—talk about a treat for the senses! 🌸
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🚚 Shipping & Delivery
Q: Where do you ship from, and do you ship internationally?
Squishy Bakery ships from California, USA! 🌴 We currently ship to select countries—check the list during checkout to see if we can deliver to you. 📦
Q: How long does shipping take?
For US orders, shipping usually takes 3–7 business days. International orders may take 10–20 business days. We’ll send you tracking info as soon as your package ships! 📬
Q: How do I track my order?
We’ll email you a tracking link when your order ships. You can also check your order status through your Squishy Bakery account. 🔎
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💳 Orders & Payments
Q: What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, Google Pay, and Shopify Pay. Basically, if it’s squishy-approved, we take it! 💳🍩
Q: Can I change or cancel my order after placing it?
If you need to make changes, email us at info@squishybakery.com within 24 hours of placing your order. We’ll do our best to help, but if your squishy is already on its way, we can’t guarantee changes. 🚨
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🔄 Returns & Refunds
Q: What’s your return policy?
We want you to love your squishies! If you’re not satisfied, contact us within 14 days of receiving your order. Items must be unused and in original packaging. Check out our full return policy here. 📝
Q: What if my squishy arrives damaged?
Oh no! Snap a quick photo and email us at info@squishybakery.com with your order details. We’ll make it right, pronto! 📸💌
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🧼 Squishy Care Tips
Q: How do I clean my squishy?
A gentle wipe with a damp cloth will keep your squishy looking fresh. Avoid soaking it or using harsh cleaners—just like you would with a fancy pastry! 🧽✨
Q: Can I customize a squishy or request a custom order?
Right now, we don’t offer custom squishies—but stay tuned! We’re always cooking up new ideas in the Squishy Bakery. 🎨👩🍳
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🛡️ Safety & Quality – Squishy Bakery’s Promise!
Q: Are Squishy Bakery squishies safe to use?
Yes! Your safety (and fun!) comes first. We use high-quality, non-toxic materials, including food-grade silicone gel, in every squishy. Every product is carefully tested to ensure it meets strict safety standards.
Q: Do you test your products for quality and safety?
Absolutely! Every squishy is tested and certified by independent labs to meet global standards for toys and stress-relief products. This ensures you’re getting a squishy that’s not only adorable but also durable and safe to use.
Q: Are your products certified for international safety standards?
Yes! Our squishies are CE certified, meaning they meet European safety regulations for toys and gifts. So whether you’re squishing in the U.S. or abroad, you’re in safe hands.
Q: How do you ensure consistent quality in your squishies?
We don’t just squish and ship! Each squishy is made with love and care by our talented artisans. We focus on meticulous craftsmanship, ensuring every squishy is a little work of art—safe, durable, and oh-so-satisfying.
Q: Why should I trust Squishy Bakery for my squishy needs?
Because we’re passionate about combining cuteness with quality! Our products are designed to be safe, satisfying, and stress-relieving. We put extra care into every detail, so you can squish with confidence and delight.
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📞 Contact Us
Q: How can I reach the Squishy Bakery team?
Email us anytime at info@squishybakery.com, and we’ll get back to you as soon as we can! Or slide into our DMs on Instagram (@squishiebakery_) or TikTok (@squishiebakery) for a chat. 💌📱
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🌟 Extras!
Q: Do you have a loyalty program or discounts?
Yes! Sign up for our Sweet Sensory Rewards program to earn points on every order. Plus, follow us on socials for exclusive discount codes! 🍬🎉
Q: How do I become a Squishy Sous Chef (your amazing fan community)?
Easy peasy! Follow us on Instagram and TikTok, tag us in your squishy fun, and join the #SquishyBakery family. We love sharing your creations! 👩🍳💕